We’ve analysed the Samsung brand guidelines, understood best authoring and localisation practices, learnt more about SEO, content accessibility, and site performance, reviewed every CMS component available in the client’s library and built an extensive test suite that considers design differences and authoring approaches across all page types under the samsung.com domain.

Then in collaboration with key stakeholders, we’ve built a quality assurance software that is easy to use and does not require heavy integration or complicated onboarding. The whole World Service Centre based in Poland (WSC PL) that carries digital production for Samsung and comprises one hundred QA Analysts, Web Developers, and PMs were early adopters of the new Athena platform.

Using Athena as a secondary step in the total QA for every web production task, WSC PL has reduced time spent on QA and improved content quality thanks to consistent and clear test reports generated by the software. To further accelerate the QA process, we’ve integrated Athena with Jira allowing seamless test execution and delivering results in the ticket with no intervention from a QA specialist.

Shortly after, we’ve started conducting recurring audits on a large number of pages to find out possible global issues and with the help of HQ resolve those on a domain level. This was possible thanks to a test execution scheduling solution we’ve built to enable testing during the night when Athena operates under a low workload. Scheduling functionality is particularly useful during major projects linked to social media campaigns or live events when no time can be wasted.

Recently we’ve built a web application providing an Athena user with a dashboard, easy access to test data, test suite documentation, and test execution manager. Athena app reveals overall site health in every market, highlights business-critical issues, and reports every single problem in detail including live site source code reference.